In partnership with a major petroleum company, our team evaluated the business strategy, assessed the current business challenges, and developed a Digital Transformation strategy. A key element of that Digital Transformation strategy was supporting the technical staff (engineers, geoscientists, and data analysts) to make high quality decisions faster and more efficiently.
Citizen development was identified as a key enabler to support the technical staff. Citizen development removes traditional IT organizations from the critical path of simple digital solutions and allows those closest to the work and processes to develop their own applications in a sustainable solution to achieve high quality, lasting results.
We defined, designed, and executed the 5 key elements of the citizen development program:
Our execution exceeded volume, velocity, and value targets. We trained over 40 teams and those teams delivered over 25 applications in 4 months driving waste from day to day activities and creating efficient and measurable business processes. While citizen development is one of many pieces of a successful Digital Transformation design, it is often a foundational element establishing the right skills, data integrity, and analytics with high scalability enabling and accelerating many elements of Digital Transformation.